Privacy Policy

Service Overview

Pacble is a running AI service operated by Tissue Office Inc.

Data We Collect

Pacble collects the following types of data to provide our AI-powered running coaching service:

• Running metrics synced from Garmin Connect, Apple Health, and Strava
• Personal identifiers including name, email address, birth year, and gender (all optional)
• Usage logs to improve our service and user experience

Purpose of Processing

We analyze historic and current workouts to deliver contextual Keep · Stop · Start feedback aligned with your race goals. This analysis helps provide personalized coaching recommendations to improve your running performance and achieve your training objectives.

Third-Party Sharing

Your data is never sold. It's shared only with processors required for core functions, each under a Data Processing Agreement (DPA) compatible with GDPR and CCPA. These processors include:

• Cloud infrastructure providers for secure data storage
• Analytics services for service improvement
• Customer support platforms for user assistance

All third-party processors are carefully selected and bound by strict data protection obligations.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data
• Restriction: Limit how we process your data

To exercise these rights or for any privacy-related inquiries, please contact us at: sangik@pacble.com

No Personal Use Clause

Pacble's integration with Garmin Connect is for commercial service delivery only and will never be used to manage personal data outside of Pacble's platform. We do not access, store, or process any personal data for purposes other than providing our AI coaching service.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers with physical security

Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will permanently delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date below.

Contact

Tissue Office Co., Ltd.
CEO: Lee Sang-Ik
Address: 41-7, World Cup-ro 20-gil, Mapo-gu, Seoul 03997, Republic of Korea
Tel: +821056315526
Email: sangik@pacble.com

For privacy-specific inquiries: sangik@pacble.com